General product and account support is available at support@sivero.app.

Pricing, onboarding, and product questions can be sent through the contact page or to founders@sivero.app.

Account access issues, billing questions, scan workflow questions, and product bug reports.

Questions about findings, connected repositories, report history, and notification settings.

Custom engineering work, code remediation performed for you, legal advice, compliance certification, or guaranteed response times unless separately agreed in writing.

Sivero support is best-effort unless you have a separate written support agreement.

We aim to respond faster for account access, service availability, and security-related issues.

Support can help with subscription questions, billing status, and plan changes managed directly on Sivero's pricing and settings pages.

Sivero does not offer refunds for completed purchases or partial subscription periods, except where refunds are required by law.